READY TO BEGIN CARE

Personalised Care for Your Loved One in Zimbabwe

Whether you live in Zimbabwe or abroad, we can help you arrange a safe, dignified and culturally respectful care for your parent or loved one. The first step is personalised home care assessment so we can understand their needs and recommend the right support.

Tell Us About Your Loved One

Caring for a loved one from a distance can be difficult. Our Zimbabwe- based team will guide you through the process, from the initial assessment and care planning to the start of support and ongoing family communication.

What Happens Next?

  1. Tell us about your loved one

    Complete the enquiry form with some basic information.

  2. We contact you

    A member of our team will discuss your concerns and what support may be needed.

  3. Home Care Assessment

    We arrange an assessment with your loved one in Zimbabwe.

  4. Personalised Care Plan

    We recommend suitable support and explain the proposed care arrangements and costs.

  5. Care Begins

    Once the care plan is agreed, suitable care is arranged and support begins

COMMON QUESTIONS

Your peace of mind

Find answers to common questions about arranging care, staying informed and supporting your loved one in Zimbabwe.

How will I receive updates?

Can I arrange care while living outside Zimbabwe?

How do you select carers?

We provide agreed updates about your loved one's wellbeing, activities and any important changes. Depending on the care plan and consent, updates may also include photographs or relevant observations from the team.

Yes. We work with families in Zimbabwe and abroad. Our Zimbabwe-based team can coordinate the assessment and care arrangements while keeping you involved throughout the process.

Our carers are carefully selected and expected to meet Ubuntu Care Zimbabwe's standards of professionalism, compassion, dignity and cultural respect. We also consider the needs, routines and preferences of a person receiving care.

Can the care plan change?

How quickly can care start?

How are care costs agreed?

Yes. Care is reviewed as needs, routine or circumstances change, and we work with the individual and family to make appropriate adjustments.

This depends on the assessment, the type of support required and carer availability. We will explain the expected timescale after discussing your loved one's needs.

Costs are based on the assessed level of support required. We explain the proposed care arrangements and costs before care begins.